You got Questions? Below are some of the typical questions & answers. If you have more questions &answers. If you

    have more questions, Please do not hesitate to call us at +91- 161-2510525, 2510526 or FAX us at +91-161-2510625, 2301884.

                                               Frequently Asked questions

    Q.  What materials are available?
    A.  Just about all materials are available, including gray iron ductile iron stainless steel, die cast zinc & aluminum, & sand
         cast brass, bronze, & aluminum. 
 
    Q.  What finish specifications can we use?
    A.  We offer just about any finish. We offer planting, Surface hardening, anodizing, painting,  powder coating, & more.
 
    Q.  Can I get material certification?
    A.  Yes . We got certifications from the manufacturers, & we can test at local independent test labs. Certifications  are 
         available from composition, hardness radioactivity, dimensions, & other issues.  
 
    Q.  Can you offer traceability?
    A.  Yes. We offer full traceability of materials.
 
    Q.  Can parts be painted?
    A.  Yes. We can use a full range of paints, from bituminous to epoxy to fine powder coating.
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    Q. How do you avoid rust?
    A.  We typically will coat parts with light oil & seal them in plastic unless otherwise specified
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    Q.  What charges can we expect beyond the quoted prices?
    A.  None, We pay all import duties , freight, packaging & other charges, & airfreight for samples. There are no other
         charges unless there are special requests. 
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    Q.  What is your lead time?
    A.  Delivery for a first order is 10 to 14 weeks.  while we expect to deliver sooner than that, the reality is that   
         Murphy's  Law applies to international shipments too.  Lead time for repeat shipments is 6 to 10  weeks, 
         because tooling & fixturing is finished, & all procedures should be in place.
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    Q.  What is your return policy?
    A.  It is the same as with domestic manufacturers. If the part is wrong, We will (at our option) take it back, rework it, or give
         credit . Any re-work must be specifically authorized before can accept charges.
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    Q.  What are your terms?
    A.  Terms are negotiable.
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    Q.  Do you do machining?
    A.  Yes, We do machining of all types, CNC milling & turning, drilling or screw machine work, as well as other secondaries
         such as welding, painting, heat-treating or assembly. It is to the customer's advantage to order parts with highest labor
         content.
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    Q.  Who pays for replacement patterns or tolling?
    A.  We replace it at no charge. It is our responsibility to maintain tooling so that it can product good parts, for as long as
          the customer's order such parts.
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    Q.  Can I get tolling made there for my use?
    A.  Yes. For "Hybrid Marketing" especially, it makes sense. Our vendors tooling may differ from the tooling that you
          would use, & so, full drawings, machine type & size, & specifications are necessary for this. Consequently, the cost
          may vary from our producer's tooling cost.

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                                                                       Anand Concast Limited

                                                       Giaspura Road, Dhandari Kalan, Ludhiana-INDIA

                                                            Tel : +91-161-2510525, 2510526, 2510527

                                                                    Fax : +91-2510625, 2301884

                                                                    E-mail : info@aclmetals.com